Question 1

Why hire Kitty Meow Meow?

Accepted Answer

When you hire Kitty Meow Meow, your pets will be provided with loving, dedicated care in the safety and comfort of their own home.
 
This will enable your pets to continue their normal routines without any stressful changes to their environment.
 
They won't be at risk for exposure to illnesses from other animals.
 
And it has been shown that pets feel happier, less stressed, and more secure in their familiar surroundings.

We are honoured to be a loving part of your pets' lives, providing them with company and comfort during your time away :)

Question 2

Are you insured and bonded?

Accepted Answer

We are insured through Pet Sitters Associates, LLC, and carry a special "protection of the property of others" addition to the policy, which is akin to being bonded.

Question 3

Do you have a list of references?

Accepted Answer

We do, and are happy to provide it upon request.

Question 4

Do you do overnight sits/house sitting?

Accepted Answer

We network with other professionals who do overnight sitting.  Please contact us for details.

Question 5

Do you do pet boarding as well as pet sitting?

Accepted Answer

Unfortunately, we do no provide pet boarding services.  Please contact us for recommendations.

Question 6

How far in advance do I need to book?

Accepted Answer

If possible, we appreciate a week's notice during "off season" times, or two weeks to a month's notice for summer and holiday time bookings.   This is to ensure we will be able to accommodate your sits.
 
We are happy to accommodate last minute requests when we are able.  
 
Short notice requests may be of shorter duration because they must be worked in our already -booked schedule, and likewise sits that are time-specific may be earlier or later depending on our schedules.
 
Thank you for your understanding!

Question 7

Do I need to provide you with a key copy?  Can I file my key with you?

Accepted Answer

We encourage clients to file at least one, preferably two, copies of their house keys with us so future pet sits can be accommodated quickly without the need for additional key pick ups/drop offs.

There is no fee to file keys with us.
 
The initial key pick up at the consult has no charge.  If you choose not to file your key with us, we provide one complimentary key return.
 
Additional key pick ups are $25, and subsequent drop offs are likewise $25.  
 
If you do not feel comfortable filing a key with us:
 
many clients give us garage codes or door codes, or hide a key on the property and have us re-hide the key after our assignment is completed.
 
We also have clients who prefer to drop keys off in the Kitty Meow Meow mail box, and pick keys back up from the same mailbox.
 
Let us know what key arrangement works best for you!

Question 8

Do pet sits on holidays have an extra charge?

Accepted Answer

Holiday pet sits have an extra charge.
 
Holiday days with an additional fee are:
 
Martin Luther King Jr Day, Presidents Day, Easter, Memorial Day, Independence Day, Labour Day, Columbus Day/Indigenous Peoples Day, Halloween, Veterans Day, Thanksgiving Day, Day after Thanksgiving, Christmas eve, Christmas day, Boxing day, New Years eve, New Years day.
 
Holiday day charges are:
 
$25 additional/day for one sit/day
$50 additional day for two/sits day
$75 additional/day for three or more sits/day
 
Holiday weekends/Holiday weeks:
 
On certain 3-day holiday weekends as well as spring break week, Thanksgiving week, and Christmas/New Years weeks, each pet sit on the "regular" non-holiday days will have an additional $10 charge.
 
Weekends/weeks this will apply to:
 
President's Day weekend
Spring break week
Easter weekend
Memorial Day weekend
4th of July and weekend
Labour Day weekend
Columbus Day/Indigenous peoples day weekend
Veterans Day weekend
Thanksgiving Week
Christmas week
New Years week
 
An email detailing dates where these fees apply, and a price layout of the additional charges, will be sent prior to each holiday time.

Question 9

Is there a mileage charge for sits outside of the city limits?

Accepted Answer

Our primary area of service is the greater Corvallis area, including Philomath, Lewisburg and Adair Village.  We are currently not taking any new Albany clients.

A $5 mileage/gas fee will apply to sits in Philomath, Lewisburg and Adair Village.  For our Albany clients, it is $10.
 
Note:  At this time, we unfortunately do not serve Lebanon, Monmouth, Salem, or the coast.

Question 10

Do I need to flea treat my pet before I leave?

Accepted Answer

We require all pets in our care to be flea-treated, even indoor-only pets.  Fleas can still be transmitted to animals who live only indoors.  For the safety and protection of your pets and the other pets in our care, please be sure to flea treat your animals before you leave home.

Question 11

Do you recommend my pet getting a general exam before I leave town?

Accepted Answer

If your pet is elderly, has a history of illness, or develops an illness or condition before you leave town, we strongly recommend having your pet examined by your veterinarian so they can receive any necessary care/medications needed, and so we can be prepared to provide any special care/medications.

Question 12

What if my pet has a serious illness?

Accepted Answer

If your pet has a serious illness, we recommend having your pet examined by your vet before you leave town, to be sure s/he will be stable and receive any necessary treatments/medications beforehand.

Please be sure to have an emergency backup vet selected, as our local emergency vet will often refer clients to Salem or Eugene due to limited staffing.

For pets who are critically ill and/or nearing end of life, we recommend medical boarding.

Question 13

Do you have a disaster preparedness/emergency plan?  How do you handle inclement weather?

Accepted Answer

We ask for the contact information for at least one emergency backup person you would trust to visit your pets in the event of a severe weather or other emergencies that would prevent us from being able to visit your house.  We make every effort possible to visit pets regardless of inclement weather, but in extreme cases (i.e ice/snow storms, floods,  impassable roads, etc) we may have to rely on your emergency backup person to ensure that your pets receive the care that they need.

Question 14

Do you require a deposit before a sit starts?

Accepted Answer

For repeat clients, we do not require a deposit, but new clients may be asked to leave a deposit for assignments that are two weeks or longer.

Question 15

What forms of payment do you take?  When is payment due?

Accepted Answer

We accept check, cash or Zelle payments.  Checks and cash are preferred. Payment is due within 7 days of services rendered.

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Frequently asked questions

Why hire Kitty Meow Meow?

Are you insured and bonded?

Do you have a list of references?

Do you do overnight sits/house sitting?

Do you do pet boarding as well as pet sitting?

How far in advance do I need to book?

Do I need to provide you with a key copy? Can I file my key with you?

Do pet sits on holidays have an extra charge?

Is there a mileage charge for sits outside of the city limits?

Do I need to flea treat my pet before I leave?

Do you recommend my pet getting a general exam before I leave town?

What if my pet has a serious illness?

Do you have a disaster preparedness/emergency plan? How do you handle inclement weather?

Do you require a deposit before a sit starts?

What forms of payment do you take? When is payment due?