Frequently asked questions
Why hire Kitty Meow Meow?
When you hire Kitty Meow Meow, your pets will be provided with loving, dedicated care in the safety and comfort of their own home.
But can't you just leave cats alone for a day or two if you put extra food and water out? My cat isn't very interactive. Couldn't you visit every other day or every few days?
Contrary to popular belief, domesticated cats are highly social creatures who benefit from regular and loving interaction from the people in their lives. Even cats who aren't immediately social need the security and comfort of a daily visit. Extra time spent with shy or nevous kitties often results in eventual trust and bonding.
What about dogs? If I have a doggy door, could you come just once/day?
We require a minimum of two 30 minute visits/day for dogs for the proper care.comfort, and social stimulaton dogs need in order to have as little stress as possible during your absence.
Can I request you come at a specific time for the visits?
Although we cannot guarantee exact times for our visits, we do work within a one hour time frame for time-sensitive sits.
How far in advance do I need to book? Is there a last minute booking fee?
If possible, we appreciate a week's notice during "off season" times, or two weeks to a month's notice for summer and holiday time bookings. This is to ensure we will be able to accomodate your sits.
Do pet sits on holidays have an extra charge?
Holiday pet sits have an extra charge.
What if I forgot to get extra food or other supplies? Do you do errand runs?
We are happy to do a supplies run if you forgot a pet supply or a supply ran out during your absence.
Do you water plants? Collect mail? Take out garbage? Other house tasks?
We are glad to help do light plant watering (a few indoor/outdoor plants), collect your mail and paper, take out garbage and recycling, alternate or turn on/off lights, raise and lower blinds/drapes, etc.
Are you insured and bonded?
We are insured through Pet Sitters Associates, LLC, and carry a special "protection of the property of others" addition to the policy, which is akin to being bonded.
Do you have a list of references?
We do, and are happy to provide it upon request.
Are consultations free? What if I want you to come by again after the initial consult?
The initial meet and greet is complimentary. If you'd like an additional consult at any time, there will be a $25 charge. Thank you for understanding that we must work in additional consults into the pet sit schedule, and our time must be compensated.
Do I need to provide you with a key copy? Can I file my key with you? If I want my key back after the sit, how do I get it?
We encourage clients to file at least one, preferably two, copies of their house keys with us so future pet sits can be accomodated quickly without the added task of figuring out key pick ups/drop offs. There is no fee to file keys with us.
How often do you send updates?
We send updates with photos each visit, unless otherwise requested.
Is there a mileage charge for sits outside of the city limits?
Our primary area of service is the greater Corvallis area, including Philomath, Lewisburg and Adair Village, but in an effort to support our clients who are moving to Albany, we do not have a mileage charge for sits within Albany.
Do you have any discounts?
We offer undergraduate student discounts and long-term dog walking contract discounts. Please contact us for details.
Do you do any pet grooming?
We offer kitty nail trims for $25 each cat, or $20 each cat for multiple cat households.
My friend/family member/neighbour will be coming over periodically during my time away. If they take care of things any given day, can I cancel sits?
If a friend or family member will be visiting or sharing part of the pet sit assgnment, we ask that they provide us with a log of their visits so we know their pet care duties have been completed.
My pet has a contagious illness/disease. Can you still pet sit for him/her?
For the safety and well-being of all the pets in our care, we won't be able to pet sit for animals with contagious illnesses/diseases. Thank you for your understanding.
Do I need to flea treat my pet before I leave?
We require all pets in our care to be flea-treated, even indoor-only pets. Fleas can still be transmitted to animals who live only indoors. We work with dozens of animals a day, some of whom may have fleas, some of whom may be severely allergic to fleas. It just takes one flea to create a problem.
Do you do overnight sits/house sitting?
We network with other professionals who do overnight sitting. Please contact us for details.
How many people work for you? Will it be just you doing the sits? Can I request just you? If not, can I meet the other sitters ahead of time?
Should I tell my neighbours you'll be visiting?
What do I need to do to make things easier/more accessible for you during a sit?
What if I won't be reachable by phone or email during my time away?
Do you recommend my pet getting a general exam before I leave town?
What if my pet has a serious illness? Are you trained to handle emergencies? Should I possibly choose to board a critically ill/injured pet?
Do you do pet boarding as well as pet sitting?
Do you have a disaster preparedness/emergency plan? How do you handle inclement weather?
What is the best way to tell you updated information or request additional duties for a particular sit?
What is the easiest way to reach you?
How can I make my house look "lived in" when I'm gone?
My cat usually eats twice/day but I want once/day visits. Will this be all right?
To reduce stress and unwanted gastrointestinal upsets, we strongly encourage pet owners to keep their pet's feeidng routines as close to the usual times and methods as possible. Cats tend to develop vomiting and/or diarrhea if their twice/day feeding is combine to once/day. Please consider the comfort and wel-being of your kitties when booking pet care for them.
I have multiple pets in my household. Do you charge extra for extra pets?
Do you pet sit for livestock/farm animals/horses?
We do livestock pet sitting on a case-by-case basis. We have pet sat for chickens, ducks, goats, pigs, and other farm animals.
Do you pet sit for exotics?
My pet is indoor/outdoor. What if my pet doesn't show up when you are there? Will I still get charged the full rate?
We understand that sometimes pets with access to the outside do not make an appearance during a visit. As with other pet sits, we have dedicated the time for your sit and are still performing duties such as feeding, water, and clean up. Normal rates will be charged.
Where can I find a complete list of policies/FAQs to have on hand?
Finances are a factor in deciding on services. Can you work within my budget? Do you accept payment insallments?
We are happy to discuss payment arrangements and will make every attempt to work within your budget. Don't hesitate to ask!
What forms of payment do you take? When is payment due?
We accept check, cash or PayPal payments. Payment is due within 7 days of services rendered.
Do you require a deposit before a sit starts?
No deposit is required before a pet sit assignment.
I'm coming home early. Do I still have to pay for services not rendered?
We understand that sometimes your return day/time is earlier than planned, and we're usually flexible with our cancellation policy. Most of the time there is no cancellation fee.